Personal information that we collect about you
Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal data during the transport of data. SSL encrypts order information such as your name, address and credit card number. Our Customer Care Center and stores also operate via a private, secure network. Please note that e-mail is not encrypted and is not considered a secure means of sending credit card information.
The information we collect
In general you can surf the Carsi24.com website without providing any personally identifiable information. However, we may ask you to provide information that is personally identifiable at different times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not have access to all parts of this website or may not participate in all of its functions.
We can collect the following information:
Contact details including e-mail address
Demographic information such as zip code, preferences and interests
Other information that is relevant to customer orders
For the full list of cookies that we collect, see the list of cookies that we collect. . From your purchases and other interactions with us, we obtain information about the specific products or services that you purchase or use. When you visit this website, our web server automatically collects anonymous information such as log data and IP addresses and may collect general information about your location. We may use the information collected automatically for a number of purposes, such as improving our site design, product ranges, customer service and special promotions.
How we use the information we collect
We need this information to understand your needs and to offer you a better service, and in particular for the following reasons:
We can use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information that we think may be of interest to you using the email address you provided.
From time to time, we may also use your information to contact you for market research purposes. We can contact you by e-mail, telephone, fax or e-mail. We can use the information to adapt the website to your interests.
We make every effort to ensure that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and administrative procedures to protect and secure the information we collect online.
Cookies, Web Beacons, and how we use them
A cookie is a small file that asks permission to be placed on the hard drive of your computer. Once you agree, the file is added and the cookie helps analyze internet traffic or lets you know when you visit a certain site. Cookies allow web applications to respond to you as individuals. The web application can adapt the operation to your needs, preferences and dislikes by collecting and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web traffic and improve our website to adapt it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
A ‘web beacon’ or ‘pixel tag’ or ‘clear gif’ is usually an image of one pixel, which is used to pass on information from your computer or mobile device to a website.
List of cookies that we collect
The table below lists the cookies we collect and the information they store.
The association with your shopping cart.
Allows pages to be displayed faster.
The items that you have in the Compare Products list.
An encrypted version of your customer ID.
An indicator if you are registered at the store.
An encrypted version of the customer group to which you belong.
Stores your customer segment ID.
A flag that indicates whether caching is on or off.
Your session ID on the server.
This allows guests to edit their orders.
The last category you visited.
The last product you looked at.
Indicates whether a new message has been received.
Indicates whether the cache can be used.
A link to information about your shopping cart and viewing history if you have requested the site.
The items that you have recently compared.
Information about products that you have emailed to friends.
The store view or language you have selected.
Indicates whether a customer has authorized cookies.
The products you have recently looked at.
A coded list of products added to your wish list.
The number of items in your wish list.
Online account registration
To make online shopping faster and easier, you can register on the Carsi24.com website. As a registered customer you only have to enter your shipping addresses and billing information once; they are stored securely with us for your future use. By using your name and password of your choice, you can access your account online at any time to add, delete or change information. If you use a public computer, we strongly recommend that you log off when you have finished shopping. Your information is still stored with us, but is not accessible to anyone else from that computer.
You will only receive promotional emails if you have requested them. If you do not want to receive e-mail from Carsi24.com, you can click on the “Unsubscribe” link at the bottom of every e-mail sent by us. Give us three business days from the time the request was received to complete the deletion, as some of our promotions may have been pending before you submit your request.